# Maintain RPPS billers and process returns

RPPS uses two different biller destinations: DMP for proposals, and DS for disbursements. Keep both current before processing accounts. In DMA, open RPPS and Checks, then Import RPPS Billers. Choose the Advanced Biller Directory XML type and the complete current file from your approved RPPS source. A full directory import replaces the existing directory. Schedule it through your maintenance procedure, with a recoverable backup and a plan to compare the imported records.

After the directory, import the current Fair Share file using the RPPS Fairshare type. Review the action carefully: deleting existing Fair Share before import is the default. A file can contain more than one Company, identified by its RPPS mapping. Check that mapping instead of assuming the navigation selection limits every row. After a successful import, compare counts and sample billers, masks, and percentages. Investigate missing or unexpected matches before the next production batch.

Returns are a separate daily workflow. Open Import Return Files, choose the RPPS return type, and select the file received for the correct processing context. Submit applies the return processing and can update accounts and create tasks. The option marked Do Not Auto Import only archives the file in History; it does not apply those automatic updates. This demonstration shows the controls without submitting a provider file. In daily work, read the import results and resolve errors or unmatched records immediately.

Follow a return from its code to the account and the resulting task. CDA means acceptance; CDR means rejection; CDT means termination. Balance verification, account changes, and messages need their own review. Use RPPS Codes to look up a reason. Here, code zero four eight identifies an account-number error and a rejected transaction. Correct verified account information through the normal workflow, then arrange the appropriate follow-up. A missing response is still unfinished work, and a generated file is not proof that a creditor accepted it.